Originally posted at groups.yahoo.com/group/squeezebox/message/27488?unwrap=1, there may be feedback on the posting there. Overview: "Just" spent about one year with the Orla Quartet Reedless Virtual Accordion. A full review follows this introduction. On the scale of 1 through 10, I'll place the current technical level of this reedless, as compared to a professional acoustic, as follows: bellows sensitivity 5 overall tone 5 touch 9 Part zero - problems with Orla quality and support: The accordion was in a bad condition when it arrived. The key switches were not correctly mounted. The keys on both the left and right hand side got stuck and the keys requried to be pushed a very long way (several millimeters) before a sound was produced. On an acoustic accordion, sound is produced after only fractions of a millimeter. I decided to rectify this myself and this has worked perfectly since then. Orla claims that they've changed their routines since then. I've experienced problems with the bellows sensitivity, see below and some other minor problems. Orla has promised me new firmware a long ago to rectify this but this was a false promise and they don't answer any of my questions anymore. This is the worst kind of custumer support and I can't recommend them. Part one - Touch: Simply feels like a real accordion but lighter. The key mechanism is rather loud and this could be improved rather easily. Part 2: Sound There are 290 sounds and 40 accordion sounds available using the XM20 sound card that is in an external box together with PSU, MIDI connections and audio out+ headphones connections. The non accordion sounds are not first class but decent. The accordion sounds are just decent but some of them sounds like bad tuned and they have problems with the range. I've got a 52 key chromatic version (more than 4 octaves in the right hand) and the sounds seems to be produced for only 3 octaves or less, they sound awful in the end of the range depending on the octave settings and have audible differences between adjacent notes. If you're aware of this, it's OK but an external sound module of better quality is highly recommended. The reverb level is not adjustable (maybe through an external MIDI controller but I've asked Orla about 5 times and they've never answered) and this is a problem when playing fast tunes, too much reverb. The sound from the headphones connection is awful, too loud and noisy and there's no volume control. I've tried more than 5 different headphones with the same result so now I'm using the stereo outputs connected to a mixer with headphones connection. Part 3: Implementation Without going into details, it's easy to set up sounds on either the standard accordion stops (5 bass, 12 treble) or using the extra control panel (small rubber switches). There's an "overall preset" function that enables you to use the 12 standard accordion stops as master switches to set up the sounds on four different sections, bass, chord, treble and treble 2, all sections with a separate volume slider. The bellows sensibility may be switched on/off for each section and also has two "curves", normal or hard. One major problem is that when switched off, the MIDI implementation uses a velocity value of 128 but when switched on, it requires a lot of force to reach levels of about half of that. In effect, there's a big problem with the relative levels on the volume sliders. I've asked Orla several times about this but they just claim "no complaints from other users". They have promised me a firmware update but for several months they don't answer my email and I''ve given up on them. Part 4: Construction and Tech talk Apart from the mounting problems of the switch sensors (magnetic), the bellows sensitivity, and the headphones connection, the electronics seems to be of professional quality. The extra control panel uses cheap rubber switches that sometimes get stuck in the hole (Orla claims that the hole dimension may be increased) and most people will only use them occasionally and use the "overall presets" most of the time. MIDI seems to work OK (In, out1 and out2 on the external box) apart from the problems with the bellows sensibility. You can't switch sounds in the middle of playing, a lot of MIDI messages seems to be sent and it doesn't sound nice. In effect, you must wait a while before swtiching to a new sound. The response of the keys is excellent (after my adjustments, see part zero). Part 5 - The Digital ying-yang: See Ventura's text. I'm using it for practising using headphones. The ideal solution would be a fully portable unit using batteries, replacable/programmable internal sounds and internal headphones and MIDI outputs (perhaps also speakers). Part 6: how does it work Not going into details, see http://www.accordionpage.com/reedless.html and the links. There are specs and sound samples available. Conclusion: Orla has developed a rather nice reedless. The sounds may be improved to be more in tune an cover a larger range without any sound artefacts between adjacent notes. If properly mounted (see part zero), the key response is excellent. The bellows response is not OK but this should be easy to correct by Orla. The headphones connection is totally unusable, I can't understand how this can happen. With a few rather small technical and quality improvements, Orla will have an excellent reedless accordion. BUT, their support is awful. They answer only parts of your questions and then completely stops the support. My recommendation is if you're able to rectify the switch problems and are aware of the other problems, you may be satiesfied with this product. I'm using it at home for practising and it works OK but I wouldn't recommend it for professional use on stage. Also note that the only way to buy this was to "gamble" since Orla wouldn't give me a possibility to return it. I bought it through the Swedish importer but he couldn't take it back either since this is a rather special product and it's hard to find another buyer. If you're interested, try it in a shop or make sure that you're able to get your money back if you're not completely satisfied. Hans Palm http://www.accordionpage.com